ONLINE ORDERS

We ask that you review your order carefully prior to submission, as it cannot be modified once submitted.

WE ONLY SHIP TO THE LOWER 48 STATES. We apologize for any inconvenience caused.

CREDIT CARD PAYMENT

Items are charged to your credit card automatically when the credit card information is input. If an item is on backorder, a customer service agent will contact you to inform you and will issue a refund if the item is back ordered for more than three days.

INTERNATIONAL ORDERS:

Please contact us at sales@nu-health.com

SALES TAX:

We are required to collect local state tax in the state of California.

TELEPHONE ORDERS:
Your personal information is always safe with us online. However, if you are not comfortable making a purchase on our website, you may choose to call us during our business hours:
909-869-0666 (8:30 AM to 5 PM PST)

ADDITIONAL POLICIES:
Policies and damage availability is subject to change without notice.
Nu-Health is not responsible for delayed shipping due to shipping carrier service.

1. Returns and Exchanges will only be accepted if merchandise is damaged or defective. Should you wish to return or exchange the products for any other reason within 90 days, a 25 percent minimum restocking fee will be charged. Any returns after 90 days will NOT be accepted.

2. All merchandise returned for credit, repair, or exchange must have a Return Material Authorization (RMA) number. 25 percent minimum restocking fee will be charged for returns without RMA number.

3. Please obtain a RMA number from a customer service agent before returning any item. When requesting a RMA number, please state your invoice number, the product you wish to return and the reason for return. We will only accept returns which have an RMA number.

4. Please print the RMA number clearly on the return label to avoid any delay in processing. Please send package to:

RMA DEPARTMENT

UBF GROUP INC.

20875 CURRIER RD.

WALNUT, CA 91789

5. All returned merchandise must be shipped freight prepaid. Products must be received within 15 days of the RMA issuance date in original condition with original packaging.

6. Please return item via trackable method, UBF Group will not be responsible for shipment lost during return process.

7. Once the returned merchandise is received, we will promptly replace any defective merchandise or exchange with items of the same value if the original product is no longer available.

8. RMA will take about 7-10 business days to process. Replacement of item(s) will be handled directly with customer service representative.

SHIPPING METHOD:

SHIPPING AND HANDLING FEES:

$6.95 for orders less than $50
Free for orders over $50

P.O. BOXES:

EXPEDITED SHIPPING:

OUTSIDE OF THE CONTINENTAL U.S.

SHIPPING SCHEDULE: